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Full Circle Solutions Inside the Competency Management Industry
February 2006

Competency Management News-To-Use

In This Issue
  • Avilar Announcements
  • The Human Capital Management 2005 Study
  • Industry News
  • Avilar Events

  • The Human Capital Management 2005 Study
    study cover

    Most HR Professionals See A Critical Need to Evaluate Talent

        Fifty-eight percent of the 96 globally-located HR professionals who participated in the Human Capital Management (HCM) 2005 study by Avilar Technologies identified the need to evaluate talent as critical in their organizations. Over 40 percent identified additional critical needs areas in identifying training, assessing the impact of losing top talent, and evaluating the results of hiring people based on the wrong competencies. Although unmet critical needs are bad, the good news is 91 percent of HR professionals find self and manager assessments, the most common measurement mode for evaluating the above critical needs areas, as somewhat accurate. Only 9 percent of respondents said they considered these assessments inaccurate.
          Avilar CEO, John Skowlund, is encouraged by the survey. “Before a need is met it must be identified and the HCM study clearly shows the HR industry is aware of a talent evaluation need. All organizations can benefit from talent evaluation and competency management and as soon as management realizes this we’ll see a huge turn in the efficiency utilization of America’s workforce.”
            Competency management and the evaluation of talent is old news to Hal Gerrish, Avilar’s Director of Competency Management. In 1988 Gerrish founded and presided over Skills Management International (SMI) and ever since has been on the forefront of competency management implementation. “Of the 19 years I’ve been implementing competency management this is the most popular the concept has been,” said Gerrish. “Management interest also seems to be increasing, but is still lagging behind the needs of organizations.”
              Over half of the surveyed companies cited their top challenge faced in competency management is developing the processes, tools and organizational capabilities necessary to effectively implement and sustain the system. “As Avilar develops our new web-based Competency Management system, WebMentor Skills, we deliberately considered how to simplify the implementation process,” said Gerrish. “If the processes and tools are readily available, all we need is a commitment and the program can roll out in only a few weeks.”
                Other issues raised by the study include:
                • Management buy-in was one of the greatest obstacles in rolling out EPM improvement programs.
                • When asked for the top challenges faced in competency management, one HR professional wrote, “6 words: Buy in. Buy in. Buy in!”
                • Although every professional surveyed listed critical employee improvement needs, only 26 percent are currently utilizing Competency Management software, leaving most companies relying on paper-based systems which require calculating reports by hand.
                • Seventy-six percent are not planning on purchasing EPM software, which encompasses all of the critical needs areas identified by respondents.
                • Over fifty-percent of the companies surveyed are not using 360-degree assessments, some reasons cited were time consumption and cost.
                For the complete study which includes additional findings and consulting advice from a Competency Management Solutions Practice Manager, visit:


                Industry News

                Technology and Succession Planning: Moving the Organization Up

                  “Succession planning and strategic planning go ‘hand in hand.’”
                    When the 42,000 person firm Well-Point merged with Anthem the only logical way to assess the competencies in the workforce was with technology. Many companies are creating a similar path to Well- Point and Anthem, regardless of their size. Competency and assessment plans once done on paper are now measured with software programs and stretch throughout the organization. Moving the organization up is the priority as opposed to moving management up. With the comparative expense of hiring and turnover as opposed to maintaining and growing a workforce, assessing and developing is being seen as the intelligent way for a business to continue. Management buy-in and continued strategic focuses are musts to creating an effective program.
                      For the Full Article...
                          The Increasing Importance of Analytic-Driven Decision Making
                            An article posted by CIO magazine explores the increase in analytic-driven decision making.
                              Many successful organizations are now using statistics as the most important decision-making influence. Quantitative analysis is used in pricing, identifying customers, hiring, training and development. Author Tom Davenport cites many dominant companies such as Wal-Mart, Harrah’s, Amazon and Yahoo who base decisions on statistics they collect year-round. However without a method for collecting data, a company cannot take part in this growing strategic practice.


                              Avilar Events
                              ASTD Exhibitor Button

                              Avilar will be present at the following conferences:

                                IHRIM HRM Strategies Conference & Expo
                                Washington, DC
                                April 9-12
                                  ASTD International Conference and Expo
                                  Dallas, Texas
                                  May 7-10


                                  Avilar Announcements
                                  Know Grow Go globe

                                  Latin America Growth

                                    Avilar’s focus on Latin America expansion has paid off as it has shown a 490 percent revenue growth in the last five years, locally-positioned consultants and a new office in Mexico City.
                                      “We saw a need and acted on it,” said Avilar CEO, John Skowlund. “Many companies hesitate to grow internationally but we made deliberate strides in that direction. We found a reason to begin work in Mexico by actively searching for a regional client and then worked with Mexico-based consultants to ensure we met the client’s needs without risking language or cultural misunderstandings.”
                                        Expansion began when Avilar beat out several competitors in a bid to provide a web-based training and assessment platform for the Federal Government of Mexico. Avilar’s WebMentor LMS and WebMentor Skills solutions are used to measure and improve the technical and professional skills of employees throughout the government. As part of the ongoing project, pre-school teachers throughout Mexico will be trained and certified in childhood development and education. WebMentor Skills is used to assess the skills needs of the teachers and prescribe the appropriate learning plan based upon the difference between the current skills and the required skills of the teachers. Then, WebMentor LMS provides the web-based platform where teachers can gain those skills by taking classes over the internet.
                                          Avilar is preceding this success with a Latin America regional office in Mexico City and an increase in Mexico consultants. Additional expansions are planned into other countries such as India.
                                                Avilar Invited to Deloitte’s Fast 50
                                                  Due in part to international growth, Avilar was selected to Deloitte’s Fast 50 in Maryland and the overall Fast 500 list for the US. Avilar was ranked 12th on the list which recognizes high growth revenue over the last five years among technology companies. Past winners include Google, WebMethods and Blackboard.
                                                    “Avilar’s management team and hard work has led them to an impressive showing of growth and we are pleased to honor them,” said Andrew Harris, Principal, Deloitte and Touche LLP in McLean, Virginia. “To achieve Fast 50 status takes a long-term vision to develop software that solves business issues.”

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